Public water system

                                                           Public water system

In 2010 about 84% of the global population (6.74 billion people) had access to piped water supply through house connections or to an improved water source through other means than house, including standpipes, "water kiosks", protected springs and protected wells. However, about 14% (884 million people) did not have access to an improved water source and had to use unprotected wells or springs, canals, lakes or rivers for their water needs.^[1]

A clean water supply, especially so with regard to sewage, is the single most important determinant of public health. Destruction of water supply and/or sewage disposal infrastructure after major catastrophes (earthquakes, floods, war, etc.) poses the immediate threat of severe epidemics of waterborne diseases, several of which can be life-threatening.

Water supply systems get water from a variety of locations, including groundwater (aquifers), surface water (lakes and rivers), conservationand the sea through desalination. The water is then, in most cases, purified, disinfected through chlorination and sometimes fluoridated. Treated water then either flows by gravity or is pumped to reservoirs, which can be elevated such as water towers or on the ground (for indicators related to the efficiency of drinking water distribution see non-revenue water). Once water is used, wastewater is typically discharged in a sewer system and treated in a wastewater treatment plant before being discharged into a river, lake or the sea or reused forlandscaping, irrigation or industrial use (see also sanitation).

Many of the 3.5 billion people having access to piped water receive a poor or very poor quality of service, especially in developing countries where about 80% of the world population lives. Water supply service quality has many dimensions: continuity; water quality; pressure; and the degree of responsiveness of service providers to customer complaints.

Continuity of water supply is taken for granted in most developed countries, but is a severe problem in many developing countries, where sometimes water is only provided for a few hours every day or a few days a week. It is estimated that about half of the population of developing countries receives water on an intermittent basis.

Drinking water quality has a micro-biological and a physico-chemical dimension. There are thousands of parameters of water quality. In public water supply systems water should, at a minimum, be disinfected—most commonly through the use of chlorination or the use of ultra violet light—or it may need to undergo treatment, especially in the case of surface water. For more details, please see the separate entries onwater quality, water treatment and drinking water.